# Contact Us

**Interesting in integrating with Rails?** Talk to our team about API access, licensing, and partnership opportunities by email [here](mailto:partnerships@rails.xyz).

### Get Help: <a href="#get-help" id="get-help"></a>

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#### **Rails employees will never ask you for your private keys or secret recovery phrase.**

Never share this information with anyone. Assume anyone or any website asking for this information is a scam. Check links and [social accounts](https://app.gitbook.com/o/QHxiZmAG0U822WuXdCGG/s/XEZNg2I2JoMhemXvRGaV/#official-social-links) to ensure they are official Rails accounts.
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**Help Center**

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Available 24/7
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Our [Help Center](https://help.rails.xyz/) is designed to be a comprehensive self-serve resource, offering answers to common questions as well as providing step-by-step resources to help you use Rails.
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**Email Requests**

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Available Mon-Fri, 9am EST - 5pm EST
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When [sending an email](https://railsxyz.zendesk.com/hc/en-us/requests/new) request, please fill in as much detail as possible so that we can investigate your concern thoroughly.

We aim to respond within 1 business day (EST).
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**Recommendations:**

* Search our [Help Center](https://help.rails.xyz/) for your concern.
* Try our [troubleshooting guides](https://help.rails.xyz/support/troubleshooting-tips) or FAQs in each section.
* If you still can't find an answer to your question, [send us an email](https://railsxyz.zendesk.com/hc/en-us/requests/new).
* Please note: Our support team currently only offers support in English.

### Official Websites & Links <a href="#official-websites-and-links" id="official-websites-and-links"></a>

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#### Rails Mods and Staff never discuss account-specific issues publicly.

To protect yourself and your privacy, never post any account information or personally identifiable information on social platforms, and [contact support](https://app.gitbook.com/o/QHxiZmAG0U822WuXdCGG/s/XEZNg2I2JoMhemXvRGaV/#support) directly.
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* Rails Website: <https://rails.xyz/>​
* API Docs: <https://docs.rails.xyz/>​
* Rails: <https://trade.rails.xyz/>​
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* Follow Rails on X: [@rails\_xyz](https://x.com/rails_xyz)​

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