> For the complete documentation index, see [llms.txt](https://help.rails.xyz/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.rails.xyz/getting-started/signup/signup-for-businesses.md).

# Signup for Businesses

We are required to collect and verify specific information for all business entities opening a Rails account to meet regulatory requirements. There are two main steps in the verification process:

{% stepper %}
{% step %}

### [**Account Creation**](#step-1-account-creation)

Choose the account username, password and verify the primary user's email.
{% endstep %}

{% step %}

### [Account Verification](#step-2-account-verification)

Answer a [questionnaire](#step-2.1-business-questionnaire) to confirm the business' [eligibility](/getting-started/verification.md#what-are-the-eligibility-requirements-to-use-rails-pro) for the product, upload [business documents](/getting-started/verification/know-your-business-kyb/business-document-requirements.md) to complete [Know Your Business (KYB) ](/getting-started/verification/know-your-business-kyb.md)requirements, and have all [required individuals](/getting-started/verification/know-your-business-kyb/kyc-requirements-for-businesses.md#required-individuals) complete [Know Your Customer (KYC) ](/getting-started/verification/know-your-customer-kyc.md)identity verification.
{% endstep %}
{% endstepper %}

{% hint style="success" %}
This should only take 5-10 minutes of your time if you have all required documentation and information ready up front. Our team will then complete our review of your business documents within one business day.
{% endhint %}

## Step 1: Account Creation

{% columns %}
{% column width="58.333333333333336%" %}

1. Go to the [Rails website](https://trade.rails.xyz/trade/BTC-USD) to create your account.
   {% endcolumn %}

{% column width="41.666666666666664%" %}

{% endcolumn %}
{% endcolumns %}

{% columns %}
{% column %}
2\. Select "Business", enter your email address, then select continue.
{% endcolumn %}

{% column %}

<figure><img src="https://1893902947-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvoJ4s2ha99AB453yyXn5%2Fuploads%2FIdMoAhq0cjB3U5Iq8zRi%2FCleanShot%202026-07-03%20at%2015.14.36%402x.png?alt=media&amp;token=6eb53e07-d25c-42bc-8235-18687266b23d" alt=""><figcaption></figcaption></figure>
{% endcolumn %}
{% endcolumns %}

{% columns %}
{% column %}
3\. Enter a username, and password, then select the Create Account button
{% endcolumn %}

{% column %}

<figure><img src="https://1893902947-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvoJ4s2ha99AB453yyXn5%2Fuploads%2FMUdsx8NQN0kHzh8BVacZ%2FCleanShot%202026-07-03%20at%2013.06.59%402x.png?alt=media&amp;token=f0995879-d4f7-436f-8307-cf0cea5d3f97" alt=""><figcaption></figcaption></figure>
{% endcolumn %}
{% endcolumns %}

{% columns %}
{% column %}
4\. Check your email inbox to find your verification email.

{% hint style="info" %}
Select the resend email button if you did not receive an email.&#x20;
{% endhint %}
{% endcolumn %}

{% column %}

<figure><img src="https://1893902947-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvoJ4s2ha99AB453yyXn5%2Fuploads%2FImzi8R2fFPvmu99XnZYc%2FCleanShot%202026-07-03%20at%2013.19.03%402x.png?alt=media&amp;token=f6a713c7-87ce-4f4b-9a57-5dfc53034735" alt=""><figcaption></figcaption></figure>
{% endcolumn %}
{% endcolumns %}

{% columns %}
{% column %}
5\. Click **Verify your email address** in the email you received.
{% endcolumn %}

{% column %}

<figure><img src="https://1893902947-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvoJ4s2ha99AB453yyXn5%2Fuploads%2FSZv8B41HvHkyH4HEouQg%2FCleanShot%202026-07-03%20at%2013.21.07%402x.png?alt=media&amp;token=d7c6b875-7cf5-4398-aa48-3d406fcec9aa" alt=""><figcaption></figcaption></figure>
{% endcolumn %}
{% endcolumns %}

{% columns %}
{% column %}
6\. When this screen appears, you're ready to sign in, and you're ready to proceed to account verification.
{% endcolumn %}

{% column %}

<figure><img src="https://1893902947-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvoJ4s2ha99AB453yyXn5%2Fuploads%2F0ZVcyXGlH11ZthjMb4qs%2FCleanShot%202026-07-03%20at%2013.28.30%402x.png?alt=media&amp;token=ee890e32-c417-4ee6-8e9f-29682ab20fc7" alt=""><figcaption></figcaption></figure>
{% endcolumn %}
{% endcolumns %}

## Step 2: Account Verification

### Questionnaire

We've partnered with [SumSub](https://sumsub.com/?utm_source=google\&utm_medium=cpc\&utm_campaign=sem_g_srch_kyc_brand_t1\&utm_content=pid|kwd-601146504948|cid|21323658905|aid|700512112737|gid|162058609879|pos||src|g_|dvc|c|reg|9191581|rin||fid|\&utm_term=sumsub\&gad_source=1\&gclid=CjwKCAjw7pO_BhAlEiwA4pMQvI_IbL1EHvdM__PGVFu0AdOL0yS9g1jT9f5chWYQkco8XS3cZzH-TRoC7e8QAvD_BwE), a trusted partner, to conduct user verification by capturing key information about your business.

{% columns %}
{% column %}

1. Click **Continue** to begin the Questionnaire.
   {% endcolumn %}

{% column %}

<figure><img src="https://1893902947-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvoJ4s2ha99AB453yyXn5%2Fuploads%2Fm2H3b7smNr1TncHUxVTQ%2FCleanShot%202026-07-03%20at%2015.23.35%402x.png?alt=media&amp;token=8e84915d-f2c4-4e02-a5ea-6cd7ffbe1c2c" alt=""><figcaption></figcaption></figure>
{% endcolumn %}
{% endcolumns %}

{% columns %}
{% column %}
9\. Enter your company details and click **Find company.**

{% hint style="warning" %}
If your business's country of registration does not appear in the list, you are not eligible to sign up.

The prohibited country list can be found [here](/getting-started/eligibility.md#list-of-prohibited-jurisdictions), but countries not on this list may still not be supported.
{% endhint %}
{% endcolumn %}

{% column %}

<figure><img src="https://1893902947-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvoJ4s2ha99AB453yyXn5%2Fuploads%2FDLXcba8YW99LzO7DS1JF%2FCleanShot%202026-07-03%20at%2015.25.25%402x.png?alt=media&amp;token=3a99a4d5-2b47-49b3-8d61-9ce371c4df4c" alt=""><figcaption></figcaption></figure>
{% endcolumn %}
{% endcolumns %}

{% columns %}
{% column %}
10\. If your company is listed in the public registry search, select your company then click **Select company** and jump to step 13.
{% endcolumn %}

{% column %}

<figure><img src="https://1893902947-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvoJ4s2ha99AB453yyXn5%2Fuploads%2FpNtn8hc98kQrt2Cvt4E6%2FStep%2010%20-%20.png?alt=media&amp;token=1d494f7f-c0e9-4096-85eb-0d44e4e2eaba" alt="" width="369"><figcaption></figcaption></figure>
{% endcolumn %}
{% endcolumns %}

{% columns %}
{% column %}
11\. If your business can’t be found via public registry search, you'll be prompted to enter the information manually.
{% endcolumn %}

{% column %}

{% endcolumn %}
{% endcolumns %}

{% columns %}
{% column %}
12\. If prompted, input your company information then click **Save and continue.**
{% endcolumn %}

{% column %}

<figure><img src="https://1893902947-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvoJ4s2ha99AB453yyXn5%2Fuploads%2FFWLllsJ15drZQg6UhtpB%2FCleanShot%202026-07-03%20at%2015.27.47%402x.png?alt=media&amp;token=a2b6b9a5-d091-42be-928a-7af431ac5209" alt=""><figcaption></figcaption></figure>
{% endcolumn %}
{% endcolumns %}

{% columns %}
{% column %}
13\. Answer all questions in the **Business Application** and **Investor Questionnaire** sections accurately. Click **Continue** at the end of each page as required.
{% endcolumn %}

{% column %}

<figure><img src="https://1893902947-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvoJ4s2ha99AB453yyXn5%2Fuploads%2FAfOceUKeTWRUEKagdaJt%2FCleanShot%202026-07-03%20at%2015.29.46%402x.png?alt=media&amp;token=2cde7ea2-e184-4985-80d2-d524aa9a34f9" alt=""><figcaption></figcaption></figure>
{% endcolumn %}
{% endcolumns %}

{% columns %}
{% column %}
14\. If you see the screen to the right, unfortunately you are not eligible for Rails Pro.

Click the link for more information or [contact us](https://railsxyz.zendesk.com/hc/en-us/requests/new) if you need support.
{% endcolumn %}

{% column %}

<figure><img src="https://1893902947-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvoJ4s2ha99AB453yyXn5%2Fuploads%2FYrYueBtquFl0SSsWtX3N%2FCleanShot%202026-07-03%20at%2015.32.10%402x.png?alt=media&amp;token=ea298fc7-76dd-4fc3-91e1-c989619ffea0" alt=""><figcaption></figcaption></figure>
{% endcolumn %}
{% endcolumns %}

### Ownership and Control Structure

Here you will identify the beneficial owners and controllers required to complete [KYC verification](/getting-started/verification/know-your-customer-kyc.md).

{% columns %}
{% column %}
15\. Review the [requirements](/getting-started/verification/know-your-business-kyb/kyc-requirements-for-businesses.md) to determine which owners and controllers must complete KYC for your business's entity type (i.e. corporation, partnership, etc).

{% hint style="info" %}
Different entity types will have slightly different language than what's shown below.
{% endhint %}

16. Check the **Submit** boxes to confirm that all information provided is accurate, and that you discovered Rails independently or through a referral, then click **Continue.**

{% hint style="info" %}
This is required to ensure Rails abides by all laws in all jurisdictions.
{% endhint %}
{% endcolumn %}

{% column %}

<figure><img src="https://1893902947-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvoJ4s2ha99AB453yyXn5%2Fuploads%2FIV5rJwj8qrQbkv8yjpXa%2FStep%2015%20-%20CleanShot%202025-04-01%20at%2016.56.06%402x.png?alt=media&amp;token=d1c4a2f2-76b8-473c-99e8-acd4f225ebf5" alt="" width="375"><figcaption></figcaption></figure>
{% endcolumn %}
{% endcolumns %}

{% columns %}
{% column %}
17\. Click **Add individual** in each section to identify all [required individuals](/getting-started/verification/know-your-business-kyb/kyc-requirements-for-businesses.md#required-individuals) for your business. Select Submit to continue.
{% endcolumn %}

{% column %}

<figure><img src="https://1893902947-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvoJ4s2ha99AB453yyXn5%2Fuploads%2FEVcC190ifocsFSKKFwoL%2FStep%2017%20-%20CleanShot%202025-04-01%20at%2016.58.09%402x.png?alt=media&amp;token=8324d290-a04c-4da7-a4b1-13b2cee1e3a7" alt="" width="375"><figcaption></figcaption></figure>
{% endcolumn %}
{% endcolumns %}

{% columns %}
{% column %}
18\. Enter the individual details of each individual and click **Create beneficiary**.

{% hint style="success" %}
If an individual holds multiple roles, tick the applicable boxes ![](https://1893902947-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvoJ4s2ha99AB453yyXn5%2Fuploads%2Fr7Z2samcmDmZcH8p73ow%2FScreenshot%202025-04-01%20at%2010.35.45%E2%80%AFAM.png?alt=media\&token=d183b387-9cd3-484b-aca0-3b60f2b83b70) to reuse their details across positions.
{% endhint %}
{% endcolumn %}

{% column %}

<figure><img src="https://1893902947-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvoJ4s2ha99AB453yyXn5%2Fuploads%2FrTo6VkHoTQV5RRp3xVay%2FStep%2018%20-%20CleanShot%202025-04-01%20at%2017.00.01%402x.png?alt=media&amp;token=05cf7a28-479b-456f-b1b6-f92410011c93" alt="" width="375"><figcaption></figcaption></figure>
{% endcolumn %}
{% endcolumns %}

{% columns %}
{% column %}
19\. Once all required individuals have been identified, click **Submit.**
{% endcolumn %}

{% column %}

<figure><img src="https://1893902947-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvoJ4s2ha99AB453yyXn5%2Fuploads%2FS0ehgg5NRrbkZz5hbRLD%2FStep%2019%20-%20CleanShot%202025-04-01%20at%2017.10.46%402x.png?alt=media&amp;token=e0baf494-e3f0-4639-97c1-816548c41671" alt="" width="375"><figcaption></figcaption></figure>
{% endcolumn %}
{% endcolumns %}

### Upload Business Documents

Here you will provide [acceptable](/getting-started/verification/know-your-business-kyb/business-document-requirements.md#acceptable-documents) business documents that collectively verify the following information about your business:

* [x] Registration/incorporation date
* [x] Registered business name and address(es)
* [x] Ownership & control structure
* [x] Proof of good standing

{% columns %}
{% column %}
20\. Read which documents are required to complete KYB verification. At least one document per <img src="https://1893902947-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvoJ4s2ha99AB453yyXn5%2Fuploads%2FG3AahLZRamdg08TWVwuU%2FScreenshot%202025-04-02%20at%2012.19.08%E2%80%AFPM.png?alt=media&amp;token=7b5937cf-bb5f-41d1-8a7d-5c95033cd879" alt="" data-size="line"> section is required unless it's indicated to be *Optional*.
21\. Click the drop down icon <img src="https://1893902947-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvoJ4s2ha99AB453yyXn5%2Fuploads%2FHUf8Rzpzj8T61Up6g4gb%2FScreenshot%202025-03-28%20at%201.26.39%E2%80%AFPM.png?alt=media&amp;token=18197d62-ae4c-4195-9d72-1f628fa870eb" alt="" data-size="line">and select the document you'd like to upload.
22\. Click the box containing the upload icon <img src="https://1893902947-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvoJ4s2ha99AB453yyXn5%2Fuploads%2FqN2H3DIdPRBptyPwr1Ma%2FScreenshot%202025-03-27%20at%203.00.20%E2%80%AFPM.png?alt=media&amp;token=2a6ee001-60ca-4469-9acf-3be544fd4e3d" alt="" data-size="line"> and select a document from your device.
23\. Click **Continue** and repeat for all required documents.

{% hint style="warning" %}
All documents need to be dated within the last 12 months, except for the Certificate of Good Standing, which must be dated within the last 6 months.
{% endhint %}
{% endcolumn %}

{% column %}

<figure><img src="https://1893902947-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvoJ4s2ha99AB453yyXn5%2Fuploads%2FiM2fnpADSKfl4pvHBb3n%2FStep%2020%20-%20CleanShot%202025-04-01%20at%2017.12.12%402x.png?alt=media&amp;token=9218756c-6b82-4dd8-85a6-da8077235942" alt="" width="375"><figcaption></figcaption></figure>
{% endcolumn %}
{% endcolumns %}

{% columns %}
{% column %}
24\. Once you have a green checkmark next to all required sections, click **Continue.**

{% hint style="warning" %}
You may need to submit a [certification form](/getting-started/verification/certification-of-documents.md) if we can't verify your company via a public registry.
{% endhint %}
{% endcolumn %}

{% column %}

<figure><img src="https://1893902947-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvoJ4s2ha99AB453yyXn5%2Fuploads%2FCKjTiffsm05GdtvaAwTs%2FStep%2024%20-%20CleanShot%202025-04-01%20at%2017.13.28%402x.png?alt=media&amp;token=48dfff1d-1c80-4a35-9b20-646b140fe03e" alt="" width="375"><figcaption></figcaption></figure>
{% endcolumn %}
{% endcolumns %}

### Identity Verification

The final step is to have all individuals identified above in step 19.

{% hint style="danger" %}
Your application cannot be approved until all individuals complete this step. Some countries may be required to submit alternative or additional information like Tax IDs.
{% endhint %}

{% columns %}
{% column %}
25\. If multiple people are identified, send the verification link to each associated individual by clicking **Send to email**, which will email them automatically, or **Copy link** to send it to them personally.
{% endcolumn %}

{% column %}

<figure><img src="https://1893902947-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvoJ4s2ha99AB453yyXn5%2Fuploads%2Faz50HgfJUhRdET4VRcK7%2FStep%2025a%20.png?alt=media&amp;token=ba50b2b3-f126-4e09-85e3-be8e7f334337" alt="" width="375"><figcaption></figcaption></figure>
{% endcolumn %}
{% endcolumns %}

{% columns %}
{% column %}
{% hint style="success" %}
If using **Send to email**, we recommend notifying each person that a verification request has been sent so they do not confuse it for spam or a phishing attempt.

The email will resemble what's shown below.

Clicking **Verify me** will begin the verification process.
{% endhint %}
{% endcolumn %}

{% column %}

<figure><img src="https://1893902947-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvoJ4s2ha99AB453yyXn5%2Fuploads%2FlS3jBpRpD1D3Jn8Q7uMV%2FStep%2025b%20-%20CleanShot%202025-04-02%20at%2013.23.38%402x.png?alt=media&amp;token=0ed60f04-e1e2-4cb7-9788-d90732d640aa" alt="" width="375"><figcaption></figcaption></figure>
{% endcolumn %}
{% endcolumns %}

{% columns %}
{% column %}
26\. Click **Verify now** to begin your own verification.
27\. Once the verification page is open, click **Continue.**
{% endcolumn %}

{% column %}

<figure><img src="https://1893902947-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvoJ4s2ha99AB453yyXn5%2Fuploads%2FMi6l7VR29a1oEPaEkWUQ%2FStep%2027%20-%20Cleanshot.png?alt=media&amp;token=01af6cb6-d623-42b4-afdc-07e5b7dba1e4" alt="" width="375"><figcaption></figcaption></figure>
{% endcolumn %}
{% endcolumns %}

{% columns %}
{% column %}
28\. Select the appropriate option based on your country of residence and click **Continue.**

{% hint style="info" %}
To complete verification, you must accept Sumsub’s privacy terms, which ensure legal compliance and secure processing of your identity data.
{% endhint %}
{% endcolumn %}

{% column %}

<figure><img src="https://1893902947-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvoJ4s2ha99AB453yyXn5%2Fuploads%2FvtghCgbrqRE3CRN8xxMH%2FStep%2028%20-%20Copy%20of%20conf%20country.png?alt=media&amp;token=a53370cc-b5ff-4311-b888-69668db278ec" alt="" width="375"><figcaption></figcaption></figure>
{% endcolumn %}
{% endcolumns %}

29. Follow the Identity Verification steps outlined [here](/getting-started/signup/signup-for-businesses.md#identity-verification).

A member of the Rails team will notify you of the status of your application within **1 business day** of all individuals completing KYC verification.

{% hint style="warning" %}
**Need help?** If your account is under review and you haven't heard from us in one business day, or if you need help with the application process, please submit a [support request](https://railsxyz.zendesk.com/hc/en-us/requests/new) and our team will contact you as soon as possible.
{% endhint %}
