Signup to Rails Pro: Business

Coming soon!

We are required to collect and verify specific information for all business entities opening a Pro account to meet regulatory requirements. There are two main steps in the verification process:

1

Account Creation

Choose the account username, password and verify the primary user's email.

2

Account Verification

Answer a questionnaire to confirm the business' eligibility for the product, upload business documents to complete Know Your Business (KYB) requirements, and have all required individuals complete Know Your Customer (KYC) identity verification.

This should only take 5-10 minutes of your time if you have all required documentation and information ready up front. Our team will then complete our review of your business documents within one business day.

Step 1: Account Creation

1. Go to the Rails Pro website to create your account.

2. Click Create Account.

   
3. Select Business as your Account Type, fill in the credentials and click Next.

1. Check your email for a verification link.

The verification link expires after 30 minutes. Click Resend Link for another opportunity to verify your account.

1. Click Verify your email address in the email you received.

1. Once you click the verification link in your email, you should be taken to the Rails login page confirming that your email is verified. Click Sign In.

1. Enter your login credentials and click Sign In.

Step 2: Account Verification

Questionnaire

We've partnered with SumSub, a trusted partner, to conduct user verification by capturing key information about your business.

1. Click Continue to begin the Questionnaire.

1. Enter your company details and click Find company.

If your business's country of registration does not appear in the list, it is currently ineligible for Rails Pro. Note that the jurisdictions we support are continually updated as our services expand. The prohibited country list can be found here, but countries not on this list may still not be supported.

1. If your company is listed in the public registry search, select your company then click Select company and jump to step 13.

1. If your business can’t be found via public registry search. Click Enter company data manually or try another search to proceed.

1. If prompted, input your company information then click Save and continue.

1. Answer all questions in the Business Application questionnaire accurately. Click Continue at the end of each page.

1. If you see the below screen, unfortunately you are not eligible for Rails Pro. Click the link for more information or contact us if you need support.

Ownership and Control Structure

Here you will identify the beneficial owners and controllers required to complete KYC verification.

1. Review the requirements to determine which owners and controllers must complete KYC for your business's entity type (i.e. corporation, partnership, etc.).

Different entity types will have slightly different language than what's shown below.

1. Please check the Submit boxes to confirm that all information provided is accurate, and that you discovered Rails independently or through a referral, then click Continue.

This is required to ensure Rails abides by all laws in all jurisdictions.

1. Click Add individual in each section to identify all required individuals for your business.

1. Enter the individual details of each individual and click Create beneficiary.

If an individual holds multiple roles, tick the applicable boxes to reuse their details across positions.

1. Once all required individuals have been identified, click Submit.

Upload Business Documents

Here you will provide acceptable business documents that collectively verify the following information about your business:

• Registration/incorporation date

• Registered business name and address(es)

• Ownership & control structure

• Proof of good standing

1. Read which documents are required to complete KYB verification. At least one document per section is required unless it's indicated to be Optional.

All documents need to be dated within the last 12 months, except for the Certificate of Good Standing, which must be dated within the last 6 months.

1. Click the drop down icon and select the document you'd like to upload.
2. Click the box containing the upload icon and select a document from your device.
3. Click Continue and repeat for all required documents.

4. Once you have a green checkmark next to all required sections, click Continue.

You may need to submit a certification form if we can't verify your company via a public registry.

Identity Verification

The final step is to have all individuals identified in Step 3 complete KYC verification.

Your application cannot be approved until all individuals complete this step.

1. If multiple people are identified, send the verification link to each associated individual by clicking Send to email, which will email them automatically, or Copy link to send it to them personally.

If using Send to email, we recommend notifying each person that a verification request has been sent so they do not confuse it for spam or a phishing attempt.

The email will resemble what's shown below. Clicking Verify me will begin the verification process.

1. Click Verify now to begin your own verification.

2. Once the verification page is open, click Continue.

1. Select the appropriate option based on your country of residence and click Continue.

To complete verification, you must accept Sumsub’s privacy terms, which ensure legal compliance and secure processing of your identity data.

1. Follow the Identity Verification steps outlined here.
2. A member of the Rails team will notify you of the status of your application within 1 business day of all individuals completing KYC verification.

Need help?

If your account is under review and you haven't heard from us in one business day, or if you need help with the application process, please submit a support request and our team will contact you as soon as possible.