# Signup for Businesses

We are required to collect and verify specific information for all business entities opening a Pro account to meet regulatory requirements. There are two main steps in the verification process:   &#x20;

{% stepper %}
{% step %}

### [**Account Creation**](#step-1-account-creation)

Choose the account username, password and verify the primary user's email.
{% endstep %}

{% step %}

### [Account Verification](#step-2-account-verification)

Answer a [questionnaire](#step-2.1-business-questionnaire) to confirm the business' [eligibility](https://help.rails.xyz/user-verification#what-are-the-eligibility-requirements-to-use-rails-pro) for the product, upload [business documents](https://help.rails.xyz/signing-up/user-verification/know-your-business-kyb/business-document-requirements) to complete [Know Your Business (KYB) ](https://help.rails.xyz/signing-up/user-verification/know-your-business-kyb)requirements, and have all [required individuals](https://help.rails.xyz/user-verification/know-your-business-kyb/kyc-requirements-for-businesses#required-individuals) complete [Know Your Customer (KYC) ](https://help.rails.xyz/signing-up/user-verification/know-your-customer-kyc)identity verification.&#x20;
{% endstep %}
{% endstepper %}

{% hint style="success" %}
This should only take 5-10 minutes of your time if you have all required documentation and information ready up front.  Our team will then complete our review of your business documents within one business day.
{% endhint %}

## Step 1: Account Creation

{% columns %}
{% column width="58.333333333333336%" %}

1. Go to the [Rails website](https://trade.rails.xyz/trade/BTC-USD) to create your account.
   {% endcolumn %}

{% column width="41.666666666666664%" %}

{% endcolumn %}
{% endcolumns %}

{% columns %}
{% column %}
2\. Click **Get Started.**
{% endcolumn %}

{% column %}

<figure><img src="https://1893902947-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvoJ4s2ha99AB453yyXn5%2Fuploads%2Fc2N7qcGpZFAK9NlrPpZ8%2Fnew%20sign%20up%201.png?alt=media&#x26;token=351e01a3-714a-444e-97f9-fa31bb2433e1" alt="" width="336"><figcaption></figcaption></figure>
{% endcolumn %}
{% endcolumns %}

{% columns %}
{% column %}
3\. Select **Business** as your Account Type, fill in the credentials and click **Next.**&#x20;
{% endcolumn %}

{% column %}

<figure><img src="https://1893902947-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvoJ4s2ha99AB453yyXn5%2Fuploads%2FATukJXmpso7cHH8jApW2%2FStep%203b.png?alt=media&#x26;token=6d0398d5-6929-489b-877e-d309ba8d056c" alt="" width="375"><figcaption></figcaption></figure>
{% endcolumn %}
{% endcolumns %}

{% columns %}
{% column %}
4\. Check your email for a verification link.

{% hint style="warning" %}
The verification link expires after 30 minutes. Click **Resend Link** for another opportunity to verify your account.
{% endhint %}

{% endcolumn %}

{% column %}

<figure><img src="https://1893902947-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvoJ4s2ha99AB453yyXn5%2Fuploads%2FZiND1ZvXbn1Q7STXGybw%2FScreenshot%202025-03-28%20at%2010.51.30%E2%80%AFAM.png?alt=media&#x26;token=4b97540d-f3b2-496c-8e1e-b09b0c917f33" alt="" width="375"><figcaption></figcaption></figure>
{% endcolumn %}
{% endcolumns %}

{% columns %}
{% column %}
5\. Click **Verify your email address** in the email you received.
{% endcolumn %}

{% column %}

<figure><img src="https://1893902947-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvoJ4s2ha99AB453yyXn5%2Fuploads%2FFeH5dFqV3ZsMYk3poMc8%2FStep%205.png?alt=media&#x26;token=311c571c-ce82-4992-bdc8-b1977d083ed5" alt="" width="375"><figcaption></figcaption></figure>
{% endcolumn %}
{% endcolumns %}

{% columns %}
{% column %}
6\. Once you click the verification link in your email, you should be taken to the Rails login page confirming that your email is verified. Click **Sign In.**
{% endcolumn %}

{% column %}

<figure><img src="https://1893902947-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvoJ4s2ha99AB453yyXn5%2Fuploads%2FzTc8H2T0UDO5lgnw4kr6%2FScreenshot%202025-03-28%20at%2011.00.41%E2%80%AFAM.png?alt=media&#x26;token=6a4b0a97-58bf-469f-b8ba-1f669931f372" alt="" width="375"><figcaption></figcaption></figure>
{% endcolumn %}
{% endcolumns %}

{% columns %}
{% column %}
7\. Enter your login credentials and click **Sign In**.
{% endcolumn %}

{% column %}

<figure><img src="https://1893902947-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvoJ4s2ha99AB453yyXn5%2Fuploads%2FoOCEBWoXO5x0wliyWBec%2FStep%207.png?alt=media&#x26;token=f30d1b4b-4b4c-4ee6-a069-7ecc0d751eee" alt="" width="375"><figcaption></figcaption></figure>
{% endcolumn %}
{% endcolumns %}

## Step 2: Account Verification

### Questionnaire

We've partnered with [SumSub](https://sumsub.com/?utm_source=google\&utm_medium=cpc\&utm_campaign=sem_g_srch_kyc_brand_t1\&utm_content=pid|kwd-601146504948|cid|21323658905|aid|700512112737|gid|162058609879|pos||src|g_|dvc|c|reg|9191581|rin||fid|\&utm_term=sumsub\&gad_source=1\&gclid=CjwKCAjw7pO_BhAlEiwA4pMQvI_IbL1EHvdM__PGVFu0AdOL0yS9g1jT9f5chWYQkco8XS3cZzH-TRoC7e8QAvD_BwE), a trusted partner, to conduct user verification by capturing key information about your business.&#x20;

{% columns %}
{% column %}
8\. Click **Continue** to begin the Questionnaire.
{% endcolumn %}

{% column %}

<figure><img src="https://1893902947-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvoJ4s2ha99AB453yyXn5%2Fuploads%2Fiv8P9QlOvu5I8Tci0Bew%2FStep%208%20-%20CleanShot%202025-04-01%20at%2016.46.39%402x.png?alt=media&#x26;token=31643c1c-e8a2-413b-a3ee-c500b492469b" alt="" width="375"><figcaption></figcaption></figure>
{% endcolumn %}
{% endcolumns %}

{% columns %}
{% column %}
9\. Enter your company details and click **Find company.**&#x20;

{% hint style="warning" %}
If your business's country of registration does not appear in the list, you are not eligible to signup.

The prohibited country list can be found [here](https://help.rails.xyz/user-eligibility#list-of-prohibited-jurisdictions), but countries not on this list may still not be supported. &#x20;
{% endhint %}

{% endcolumn %}

{% column %}

<figure><img src="https://1893902947-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvoJ4s2ha99AB453yyXn5%2Fuploads%2Fii5sDToRyHfYG5NA5x7f%2FStep%209%20-%20.png?alt=media&#x26;token=8e9b10f4-3d5b-4f4e-b4e3-88c8d564dd02" alt="" width="365"><figcaption></figcaption></figure>
{% endcolumn %}
{% endcolumns %}

{% columns %}
{% column %}
10\. If your company is listed in the public registry search, select your company then click **Select company** and jump to step 13. &#x20;
{% endcolumn %}

{% column %}

<figure><img src="https://1893902947-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvoJ4s2ha99AB453yyXn5%2Fuploads%2FpNtn8hc98kQrt2Cvt4E6%2FStep%2010%20-%20.png?alt=media&#x26;token=1d494f7f-c0e9-4096-85eb-0d44e4e2eaba" alt="" width="369"><figcaption></figcaption></figure>
{% endcolumn %}
{% endcolumns %}

{% columns %}
{% column %}
11\. If your business can’t be found via public registry search. Click **Enter company data manually** or try another search to proceed.&#x20;
{% endcolumn %}

{% column %}

<figure><img src="https://1893902947-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvoJ4s2ha99AB453yyXn5%2Fuploads%2FOKOwCyp6TdlnVYJCyYco%2FStep%2011%20-%20.png?alt=media&#x26;token=8d4c09a5-e136-4fc6-95b8-e7f1f58104d2" alt="" width="374"><figcaption></figcaption></figure>
{% endcolumn %}
{% endcolumns %}

{% columns %}
{% column %}
12\. If prompted, input your company information then click **Save and continue.**
{% endcolumn %}

{% column %}

<figure><img src="https://1893902947-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvoJ4s2ha99AB453yyXn5%2Fuploads%2FpgIDkn7HgNBVmBEz45H8%2FStep%2012%20-%20CleanShot%202025-04-01%20at%2016.51.59%402x.png?alt=media&#x26;token=b28ceaae-c2c1-4ad5-bc02-097d69e8c4a5" alt="" width="375"><figcaption></figcaption></figure>
{% endcolumn %}
{% endcolumns %}

{% columns %}
{% column %}
13\. Answer all questions in the **Business Application** questionnaire accurately. Click **Continue** at the end of each pag&#x65;**.**
{% endcolumn %}

{% column %}

<figure><img src="https://1893902947-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvoJ4s2ha99AB453yyXn5%2Fuploads%2Ftdwb5scSrHtB2G8a3uZ8%2FStep%2013%20-%20CleanShot%202025-04-01%20at%2016.54.02%402x.png?alt=media&#x26;token=688c5bad-7c91-4c59-96b9-e2959da6e3be" alt="" width="375"><figcaption></figcaption></figure>
{% endcolumn %}
{% endcolumns %}

{% columns %}
{% column %}
14\. If you see the screen to the right, unfortunately you are not eligible for Rails Pro.

Click the link for more information or [contact us](https://railsxyz.zendesk.com/hc/en-us/requests/new) if you need support.&#x20;
{% endcolumn %}

{% column %}

<figure><img src="https://1893902947-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvoJ4s2ha99AB453yyXn5%2Fuploads%2F7hIvqLHTDWg9F7zQtKYW%2FStep%2014.png?alt=media&#x26;token=c168de6e-5243-4c29-aa60-e1f8dd37fc29" alt="" width="375"><figcaption></figcaption></figure>
{% endcolumn %}
{% endcolumns %}

### Ownership and Control Structure &#x20;

Here you will identify the beneficial owners and controllers required to complete KYC verification.

{% columns %}
{% column %}
15\. Review the[ requirements](https://help.rails.xyz/signing-up/user-verification/know-your-business-kyb/kyc-requirements-for-businesses) to determine which owners and controllers must complete KYC for your business's entity type (i.e. corporation, partnership, etc).

{% hint style="info" %}
Different entity types will have slightly different language than what's shown below.
{% endhint %}

16. Check the **Submit** boxes to confirm that all information provided is accurate, and that you discovered Rails independently or through a referral, then click **Continue.**

{% hint style="info" %}
This is required to ensure Rails abides by all laws in all jurisdictions.
{% endhint %}

{% endcolumn %}

{% column %}

<figure><img src="https://1893902947-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvoJ4s2ha99AB453yyXn5%2Fuploads%2FIV5rJwj8qrQbkv8yjpXa%2FStep%2015%20-%20CleanShot%202025-04-01%20at%2016.56.06%402x.png?alt=media&#x26;token=d1c4a2f2-76b8-473c-99e8-acd4f225ebf5" alt="" width="375"><figcaption></figcaption></figure>
{% endcolumn %}
{% endcolumns %}

{% columns %}
{% column %}
17\. Click **Add individual** in each section to identify all [required individuals](https://help.rails.xyz/user-verification/know-your-business-kyb/kyc-requirements-for-businesses#required-individuals) for your business.  Select Submit to continue.
{% endcolumn %}

{% column %}

<figure><img src="https://1893902947-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvoJ4s2ha99AB453yyXn5%2Fuploads%2FEVcC190ifocsFSKKFwoL%2FStep%2017%20-%20CleanShot%202025-04-01%20at%2016.58.09%402x.png?alt=media&#x26;token=8324d290-a04c-4da7-a4b1-13b2cee1e3a7" alt="" width="375"><figcaption></figcaption></figure>
{% endcolumn %}
{% endcolumns %}

{% columns %}
{% column %}
18\. Enter the individual details of each individual and click **Create beneficiary**.&#x20;

{% hint style="success" %}
If an individual holds multiple roles, tick the applicable boxes ![](https://1893902947-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvoJ4s2ha99AB453yyXn5%2Fuploads%2Fr7Z2samcmDmZcH8p73ow%2FScreenshot%202025-04-01%20at%2010.35.45%E2%80%AFAM.png?alt=media\&token=d183b387-9cd3-484b-aca0-3b60f2b83b70) to reuse their details across positions.
{% endhint %}
{% endcolumn %}

{% column %}

<figure><img src="https://1893902947-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvoJ4s2ha99AB453yyXn5%2Fuploads%2FrTo6VkHoTQV5RRp3xVay%2FStep%2018%20-%20CleanShot%202025-04-01%20at%2017.00.01%402x.png?alt=media&#x26;token=05cf7a28-479b-456f-b1b6-f92410011c93" alt="" width="375"><figcaption></figcaption></figure>
{% endcolumn %}
{% endcolumns %}

{% columns %}
{% column %}
19\. Once all required individuals have been identified, click **Submit.**&#x20;
{% endcolumn %}

{% column %}

<figure><img src="https://1893902947-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvoJ4s2ha99AB453yyXn5%2Fuploads%2FS0ehgg5NRrbkZz5hbRLD%2FStep%2019%20-%20CleanShot%202025-04-01%20at%2017.10.46%402x.png?alt=media&#x26;token=e0baf494-e3f0-4639-97c1-816548c41671" alt="" width="375"><figcaption></figcaption></figure>
{% endcolumn %}
{% endcolumns %}

### Upload Business Documents

Here you will provide [acceptable](https://help.rails.xyz/user-verification/know-your-business-kyb/business-document-requirements#acceptable-documents) business documents that collectively verify the following information about your business:

* [x] Registration/incorporation date
* [x] Registered business name and address(es)
* [x] Ownership & control structure
* [x] Proof of good standing

{% columns %}
{% column %}
20\. Read which documents are required to complete KYB verification. At least one document per <img src="https://1893902947-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvoJ4s2ha99AB453yyXn5%2Fuploads%2FG3AahLZRamdg08TWVwuU%2FScreenshot%202025-04-02%20at%2012.19.08%E2%80%AFPM.png?alt=media&#x26;token=7b5937cf-bb5f-41d1-8a7d-5c95033cd879" alt="" data-size="line"> section is required unless it's indicated to be *Optional*.
21\. Click the drop down icon <img src="https://1893902947-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvoJ4s2ha99AB453yyXn5%2Fuploads%2FHUf8Rzpzj8T61Up6g4gb%2FScreenshot%202025-03-28%20at%201.26.39%E2%80%AFPM.png?alt=media&#x26;token=18197d62-ae4c-4195-9d72-1f628fa870eb" alt="" data-size="line">and select the document you'd like to upload.
22\. Click the box containing the upload icon <img src="https://1893902947-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvoJ4s2ha99AB453yyXn5%2Fuploads%2FqN2H3DIdPRBptyPwr1Ma%2FScreenshot%202025-03-27%20at%203.00.20%E2%80%AFPM.png?alt=media&#x26;token=2a6ee001-60ca-4469-9acf-3be544fd4e3d" alt="" data-size="line">  and select a document from your device.
23\. Click **Continue** and repeat for all required documents.

{% hint style="warning" %}
All documents need to be dated within the last 12 months, except for the Certificate of Good Standing, which must be dated within the last 6 months.
{% endhint %}
{% endcolumn %}

{% column %}

<figure><img src="https://1893902947-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvoJ4s2ha99AB453yyXn5%2Fuploads%2FiM2fnpADSKfl4pvHBb3n%2FStep%2020%20-%20CleanShot%202025-04-01%20at%2017.12.12%402x.png?alt=media&#x26;token=9218756c-6b82-4dd8-85a6-da8077235942" alt="" width="375"><figcaption></figcaption></figure>
{% endcolumn %}
{% endcolumns %}

{% columns %}
{% column %}
24\. Once you have a green checkmark next to all required sections, click **Continue.**

{% hint style="warning" %}
You may need to submit a [certification form](https://help.rails.xyz/signing-up/user-verification/certification-of-documents) if we can't verify your company via a public registry.
{% endhint %}

{% endcolumn %}

{% column %}

<figure><img src="https://1893902947-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvoJ4s2ha99AB453yyXn5%2Fuploads%2FCKjTiffsm05GdtvaAwTs%2FStep%2024%20-%20CleanShot%202025-04-01%20at%2017.13.28%402x.png?alt=media&#x26;token=48dfff1d-1c80-4a35-9b20-646b140fe03e" alt="" width="375"><figcaption></figcaption></figure>
{% endcolumn %}
{% endcolumns %}

### Identity Verification

The final step is to have all individuals identified in above in step 19.&#x20;

{% hint style="danger" %}
Your application cannot be approved until all individuals complete this step.  Some countries may be required to submit alternative or additional information like Tax IDs.
{% endhint %}

{% columns %}
{% column %}
25\. If multiple people are identified, send the verification link to each associated individual by clicking **Send to email**, which will email them automatically, or **Copy link** to send it to them personally.

{% endcolumn %}

{% column %}

<figure><img src="https://1893902947-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvoJ4s2ha99AB453yyXn5%2Fuploads%2Faz50HgfJUhRdET4VRcK7%2FStep%2025a%20.png?alt=media&#x26;token=ba50b2b3-f126-4e09-85e3-be8e7f334337" alt="" width="375"><figcaption></figcaption></figure>
{% endcolumn %}
{% endcolumns %}

{% columns %}
{% column %}
{% hint style="success" %}
If using **Send to email**, we recommend notifying each person that a verification request has been sent so they do not confuse it for spam or a phishing attempt.&#x20;

The email will resemble what's shown below.

Clicking **Verify me** will begin the verification process.
{% endhint %}
{% endcolumn %}

{% column %}

<figure><img src="https://1893902947-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvoJ4s2ha99AB453yyXn5%2Fuploads%2FlS3jBpRpD1D3Jn8Q7uMV%2FStep%2025b%20-%20CleanShot%202025-04-02%20at%2013.23.38%402x.png?alt=media&#x26;token=0ed60f04-e1e2-4cb7-9788-d90732d640aa" alt="" width="375"><figcaption></figcaption></figure>

{% endcolumn %}
{% endcolumns %}

{% columns %}
{% column %}
26\. Click **Verify now** to begin your own verification.
27\. Once the verification page is open, click **Continue.**&#x20;

{% endcolumn %}

{% column %}

<figure><img src="https://1893902947-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvoJ4s2ha99AB453yyXn5%2Fuploads%2FMi6l7VR29a1oEPaEkWUQ%2FStep%2027%20-%20Cleanshot.png?alt=media&#x26;token=01af6cb6-d623-42b4-afdc-07e5b7dba1e4" alt="" width="375"><figcaption></figcaption></figure>
{% endcolumn %}
{% endcolumns %}

{% columns %}
{% column %}
26\. Select the appropriate option based on your country of residence and click **Continue.**

{% hint style="info" %}
To complete verification, you must accept Sumsub’s privacy terms, which ensure legal compliance and secure processing of your identity data.
{% endhint %}

{% endcolumn %}

{% column %}

<figure><img src="https://1893902947-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvoJ4s2ha99AB453yyXn5%2Fuploads%2FvtghCgbrqRE3CRN8xxMH%2FStep%2028%20-%20Copy%20of%20conf%20country.png?alt=media&#x26;token=a53370cc-b5ff-4311-b888-69668db278ec" alt="" width="375"><figcaption></figcaption></figure>
{% endcolumn %}
{% endcolumns %}

29. Follow the Identity Verification steps outlined [here](#identity-verification).

A member of the Rails team will notify you of the status of your application within **1 business day** of all individuals completing KYC verification.&#x20;

{% hint style="warning" %}
**Need help?**  If your account is under review and you haven't heard from us in one business day, or if you need help with the application process, please submit a [support request](https://railsxyz.zendesk.com/hc/en-us/requests/new) and our team will contact you as soon as possible.
{% endhint %}
