# User Eligibility

As a regulated company, Rails has certain restrictions which determine user eligibility as outlined below. This is subject to change as the company evolves, so check back again if you're not currently supported.

1. **Unsupported Jurisdiction:** Rails is only authorized to support citizens and residents in select countries. The list of eligible jurisdictions may change over time as we expand to new regions. If your country does not appear in the drop-down list when you signup, it is not currently supported.

{% hint style="danger" %}
Countries in [certain jurisdictions](#list-of-prohibited-jurisdictions) are strictly prohibited and not part of our roadmap. &#x20;
{% endhint %}

2. **Unsupported Business Types:** Charities, non-profits, foundations and sole proprietorships are not permitted entity types for business accounts at this time.&#x20;
3. **Insufficient Experience:** Only investors with sufficient experience and risk tolerance are permitted to open an account at this time.&#x20;
4. **Underage**: Applicants must be at least 18 years of age to trade on Rails.
5. **Unverified Accounts:** All users must complete the required verification checks as outlined in the [Know Your Customer (KYC)](/signing-up/user-verification/know-your-customer-kyc.md) and [Know Your Business (KYB)](/signing-up/user-verification/know-your-business-kyb.md) articles. These are regulatory requirements we must comply with by law. If we're unable to successfully verify your account, your application cannot be approved.

<details>

<summary>List of Prohibited Jurisdictions</summary>

Afghanistan, Albania, Algeria, Angola, Bangladesh, Belarus, Bhutan, Bolivia, Bosnia-Herzegovina, Botswana, Bulgaria, Burundi, Cameroon, Central African Republic, China, Colombia, Congo, Côte d'Ivoire, Croatia, Cuba, Ecuador, Egypt, Eritrea, Ethiopia, Gibraltar, Guinea-Bissau, Haiti, Hungary, Iran, Iraq, Jamaica, Jordan, Kenya, Kosovo, Lao PDR, Lebanon, Libya, Macedonia, Mali, Malta, Monaco, Morocco, Myanmar (Burma), Namibia, Nepal, Nicaragua, Niger, North Korea, Pakistan, Palestine, Panama, Qatar, Russia, Saudi Arabia, Senegal, Somalia, South Sudan, Sudan, Syria, Tanzania, Trinidad & Tobago, Tunisia, Turkey, Uganda, Ukraine, Vanuatu, Venezuela, Vietnam, Yemen, Zimbabwe.

</details>


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