# User Verification

At Rails, we see compliance not just as a requirement, but as a competitive advantage—one that builds trust, strengthens our platform, and helps you trade with confidence. To maintain this high standard, [eligible users](/signing-up/user-eligibility.md) of Rails must complete [Know Your Customer (KYC) ](/signing-up/user-verification/know-your-customer-kyc.md)and [Know Your Business (KYB)](/signing-up/user-verification/know-your-business-kyb.md) (for business accounts) verifications which are detailed in this section of our Help Center.&#x20;

<details>

<summary>How long does it take to get verified?</summary>

If you have all the required documentation and information ready, completing the application should take **no more than 5 minutes for individual accounts** and **5–10 minutes for business accounts.**

Business accounts require a manual review to verify all documentation, but most reviews are completed within 1 business day.

</details>

We've designed the process to be as smooth and straightforward as possible, but if you need help please [contact us](https://railsxyz.zendesk.com/hc/en-us/requests/new) and we'd be glad to assist you.&#x20;


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.rails.xyz/signing-up/user-verification.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
