How Do I Get Help With the Platform?
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Get the support you need by connecting with us using these options:
: These articles are designed to be a comprehensive resource, offering answers to many common questions. You can Ask or Search in the top righthand corner of the help center to find the most relevant article for issue.
: Join our community to connect with other users, share insights, and get peer-to-peer support. Our team actively monitors the and channels throughout each business day.
: Our support team will respond as soon as possible. Our hours are Monday to Friday, 9 AM – 5 PM EST, with Rails Pro users receiving priority support.
Thank you for being a valued part of the Rails community—we’re here to support you every step of the way!