Wallet Connection

This section details how to connect your compatible wallet to your Rails account for deposits and withdrawals.

Before you continue

• Wallet Connections, Deposits & Withdrawals are not supported on mobile at this time.

• You will not be able to connect a wallet unless your available balance is 0.

• Rails will never request your private keys. If you lose access to your wallet, you will not be able to update your wallet address in Rails.

Connecting Your Wallet

Changing Your Wallet

Connecting your Wallet

1. Click Deposit in the top right corner of the trading platform from your desktop.

1. Click Connect Wallet.

1. Select your compatible wallet from the available list. Make sure you have the appropriate extension installed.

Note: Some users have reported issues with Phantom, Uniswap and Trust Wallet. We recommend using alternative wallets like Metamask or Rainbow. Check out these troubleshooting tips for additional help.

1. Follow the prompts in your wallet to connect to Rails, and you'll be directed to the deposit screen.

Changing Your Wallet

Before you can connect a new wallet address you'll need to unlink your current wallet address. You'll need to be on desktop, as mobile wallet connection is not currently supported.

Once you're ready, follow the steps below:

How to unlink and change your connected wallet

1. If your balance is greater than 0.00 follow these steps, else jump to step 2.

   1. Navigate to the main trading page and click Close next to all open positions.

   2. Withdraw your full account balance.

2. Click on the Options (3 lines) tab on the top right of your trading screen and select Settings.

3. Click on Wallet on the left of the options page.

4. Click on Unlink Wallet.

5. Click on Send Code.

6. Check your email for the One-Time-Passcode (OTP).

7. Input the code and click Unlink Wallet.

8. Click Connect Wallet to connect a new wallet address via these steps.

Still need help? See our troubleshooting tips.