Signup for Individuals

We are required to collect and verify specific information for all individuals who want to trade on Rails to meet regulatory requirements. There are two main steps in the verification process:

Step 1: Account Creation

1. Go to the Rails website to create your account.

2. Click Get Started.

1. Select Individual as your Account Type, fill in the credentials and click Next.

1. Check your email for a verification link.

1. Click Verify your email address in the email you received.

1. Once you click the verification link in your email, you should be taken to the Rails login page confirming that your email is verified. Click Sign In.

1. Enter your login credentials and click Sign in.

Step 2: Account Verification

Questionnaire

We've partnered with SumSub, a trusted partner, to conduct user verification.

1. Click Continue to begin the Questionnaire.

1. Select the appropriate option based on your country of residence and click Continue.

1. Answer all questions in the questionnaire accurately and click Continue at the end of each page.

Identity Verification

ID Document Scan

To upload or capture a photo of your valid government-issued ID, please follow these steps.

1. Select the Issuing country and Document type of your ID and click Continue.

1. After you have read the tips and guidelines, click Continue or Continue on phone.

1. Allow camera access if prompted to do so, then click Continue.

1. Take or upload a photo of your ID

Take a photo

1. Line up your ID with your camera, ensuring all corners are visible and there is no glare.

2. Click the circle button to take a photo.

3. If you're not happy with the photo, click Replace image and try again or upload a photo. If you're happy with the photo, click Continue.

Upload a photo

1. Click the photo icon in the bottom left corner.

2. Click the box containing the upload icon and select a photo from your device.

3. Click Continue.

Liveness Check

A biometric liveness check confirms your identity by verifying the selfie matches your ID document.

1. Read the tips and guidelines on how to complete the liveness check, then click Continue.

1. Allow camera access if prompted to do so, then click Continue.

1. Position your face within the frame, and follow the prompts to move your head.

Residential Address Verification

Use geolocation by enabling location services on your device, or upload a document (e.g. utility bill), to verify that you don't reside in a prohibited country.

1. To verify your address via geolocation click Enable location. Jump to step 20 if you prefer to upload a document.

1. Your approximate address will be automatically populated for you. Correct or enter any missing details then click Continue.

1. If you are having issues or don't wish to enable location services, click Upload document to provide documentary proof of address.

2. Click the box containing the icon and select your document, then click Continue.

1. You should now see one of the following screens. Read the below table to determine next steps.

Screen

What it means

Please wait while we verify your information. If processing exceeds a few minutes, your application is under review, and our team will contact you within 1-2 business days.

Your application has been approved. You can now log into Rails if you're not already redirected there.

If you see a failure screen, it means you do not qualify for a Rails account. Read here for possible reasons why.